“Vanity, vanity, all is vanity” – UK Govt websites for the chop

Chapter 1 discussed the potential for e-government and reviewed the case of Canada. But it’s clear that governments need to have an understanding of the costs and benefits of such activity. The new UK Coalition Government has set its sights on so-called ‘vanity’ websites set up by government agencies to promote their services, without any [...]

Passing the “mom test”: data.gov

In our discussion of the way in which governments engage more effectively with citizens online, we gave the example of Canada in Chapter 1. Another aspect of this relationship is about using e-government to achieve transparency and open government. Following the election of President Obama, the US site data.gov was seen as a way in [...]